Patient Information

Click on the links to find more information for patients.

A guide to COVID-19 vaccination for all women of childbearing age, those currently pregnant or breastfeeding

A guide to COVID-19 vaccination for all women of childbearing age, those currently pregnant or breastfeeding A guide for all women of childbearing age, those currently pregnant or ... [continue] A guide to COVID-19 vaccination for all women of childbearing age, those currently pregnant or breastfeeding

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Accessible Information Standard

The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss can receive, access and understand information. Please see our policy below. ... [continue] Accessible Information Standard

Allocated GP’s

Allocated GP’s From the 1st April 2015 practices are required under their contract to allocate a named GP to ALL patients including children. All patients at the surgery have been allocated ... [continue] Allocated GP’s

CARE.DATA

How information about you helps us to provide better care. Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide ... [continue] CARE.DATA

Carers’ Information

A family carer is someone who, without payment, provides help and support to a partner, child, relative, friend or neighbour who could not manage without their help. This could be ... [continue] Carers’ Information

Change of address

If you change name, address or telephone number, please let our receptionists know by writing to us. If you move outside the practice area you will need to find a ... [continue] Change of address

Childhood Illness Guide

Common Childhood Ilnesses and Wellbeing. A Parent’s guide – Children 0-11 This link can offer some ideas to help you find your way through what can be a maze of ... [continue] Childhood Illness Guide

Complaints and compliments

Compliments, Comments, Concerns & Complaints We aim to provide patients with the best care we can, but we will sometimes fall short of the mark. If you have any compliments, ... [continue] Complaints and compliments

COVID Isolating at Home Safety Netting Leaflet

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Data Opt Out

Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning. You can choose to stop your confidential ... [continue] Data Opt Out

Disordered eating in Young People

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Find my NHS number

A new service is now live to help find your NHS number. This service is for anyone living in England who has forgotten or does not know their NHS number. ... [continue] Find my NHS number

GP2GP

GP2GP – The practice operates the GP2GP process of transferring patient records electronically both out to new surgeries when our patients move, or in from other practices when patients move ... [continue] GP2GP

Hayfever Medication

Dear Patients Please note that some health complaints can be dealt with by the pharmacy and many medications are available to purchase over the counter. For a list of these, ... [continue] Hayfever Medication

Help us to help you

Other ways to help us help you Phone after 10.30 am for lab results and administrative problems. Order and collect prescriptions from the chemist rather than reception – it is ... [continue] Help us to help you

How to register

In order to register with the practice, you should bring your NHS Medical card to the surgery. If you do not have a medical card a form can be provided. If ... [continue] How to register

My Care Record

My Care Record enables health and care professionals to access information about you to improve your care MyCareRecord Poster For more information about My Care Record, please go ... [continue] My Care Record

Nasal Flu Vaccine for 2-3 year olds

We will invite your child in for a nasal flu vaccine . We are likely to send you a text message with a URL link to book directly into a ... [continue] Nasal Flu Vaccine for 2-3 year olds

Other useful telephone numbers

Samaritans: 01206 561234 Drug Addiction Centre: 01206 287250 RELATE Counselling: 01206 578948 If you have requested a routine referral and wish to chase this up, please telephone the Central Referral ... [continue] Other useful telephone numbers

PALS – Patient Advice and Liaison Service

If you don’t know who to ask, ask PALS…..the Patient Advice and Liaison Service. Concerned but don’t want to complain? Have a problem, but don’t know who to ask? Worried ... [continue] PALS – Patient Advice and Liaison Service

Parents: get the best safe sleeping advice for your baby.

A new campaign has launched across mid and south Essex aimed at providing parents and parents-to-be with the latest advice on providing a safe sleeping environment for their baby. Every ... [continue] Parents: get the best safe sleeping advice for your baby.